Keeping Marketplaces Safe and Customers Happy: A Fireside Chat on Content Moderation
13:10
Presentation
Malcolm Myers Founder & CEO of European Internet Ventures
Marketplaces and AI: opportunities and threats
13:45
Lunch
15:20 - 17:00
Sharing best practices
This is one of the most appreciated session in our conferences and it is where you get to connect with your peers and learn from each other’s experience.
There will be four working groups and in these groups we’ll discuss in 4 rounds of 20 minutes.
The groups will be mixed again after the first round to give you the chance to meet more people and learn from each other in a structured way. There will be 2 rounds for each topic.
Generative AI: key risks and opportunities for (Auto / Real Estate / Recruitment) Marketplaces
11:00
Presentation
Adrian Daniel Founder of Expert24 & CEO of Decagon Solutions
Evolving Marketplaces: Lessons in Monetization and the Role of the AI Sales Agent
11:30
Coffee break
12:00
WORKSHOPS
Marketing & Sales
Giacomo Iotti Digital Campaign New Products & AI Lead, SMG Swiss Marketplace Group
The Great Marketing Reshuffle: How Ai is reshaping the consumer journey and what marketers can do about it
This workshop explores how AI is changing the way consumers discover and buy, the rise of zero-click behaviors, and what marketers can do to adapt with new strategies in branding, influence, and performance marketing.
Product & Tech
TBD
Business Leaders Forum
Open Discussion led by the DMA Board of Directors
Leaders’ Circle: Tackling Marketplace Challenges Together
An open, candid conversation for CEOs and senior executives of online marketplaces. In this interactive workshop, leaders will exchange experiences on today’s most pressing challenges, from growth and monetization to technology and team dynamics. The session offers a unique peer-to-peer format that feels both practical and supportive, giving participants fresh insights and shared strategies they can take back to their organizations.
The CEO’s Guide to AI: Turning Processes into Performance
15:00
Presentation
DMA Board of Directors
AI in Marketplaces: Insights from the DMA Industry Survey 2025
How are digital marketplaces adopting and investing in AI today? What challenges and opportunities are shaping its use? In this session, we’ll present the key findings from the DMA Industry Survey 2025 on AI in marketplaces. Drawing on input from leaders across the industry, the report highlights adoption trends, practical applications, and the road ahead for marketplace innovation. Participants will gain a data-driven overview of where the industry stands and what to expect next.